Employment Opportunities


Openings

AUTOMOTIVE SALES ASSOCIATES

We are seeking motivated, passionate Car Sales Associates to join our growing team. This position offers a weekly salary plus commission, and hands-on training! No experience required! Gary Lang Auto Group has a team of professional sales trainers on staff, and is devoted to making our Sales Associates successful.

Responsibilities
  • Assist the customers through a complete buying process supported by established selling steps, policies and procedures.
  • Develop and relay a high level of product knowledge around vehicle features.
  • Demonstrate operation of vehicle in showroom and via test drive.
  • Provide new vehicle to customer through established delivery process, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
  • Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction, loyalty and long-term clientele.
  • Develop a prospecting system, making calls and sending emails to potential customers to set appointments.

Qualifications
  • Minimum high school diploma or GED equivalent required
  • Excellent customer service, organizational, and negotiation skills
  • Self-motivated, goal-oriented, and enthusiastic presence in a team environment
  • Outgoing and friendly personality
  • Strong interpersonal and communications skills 
  • Valid driver's license required and clean driving record
Apply for Position

AUTOMOTIVE BDC REPRESENTATIVES

Gary Lang Auto Group is in need of experienced BDC representatives to assist customers by phone and email with questions and to schedule appointments for our Sales and Service departments. You will be responsible for incoming phone and Internet leads, and following up with prospects/customers assigned to you. The BDC representative is a performance based position so if you are results driven with strong communication skills, organized, dependable, hardworking, and have the ability to work effectively as part of a team or independently, then please apply today!

Responsibilities
  • Capture and maximize opportunities and collect prospect information
  • Consistently contact and follow up with prospects/customers
  • Maximize appointment setting, customer service and profitability
  • Adhere to all processes to achieve or exceed group standards to obtain referrals, schedule appointments and confirm appointments which result in profitability and customer service satisfaction
  • Effectively obtain new customers to raise customer service index (CSI) to achieve or exceed dealership standards
  • Perform other job-related duties as assigned by management

Qualifications
  • Strong background in Customer Service, Sales, or Service is desired
  • Excellent communication skills, both verbal and written
  • Positive attitude and good work ethic
  • Organized, Multi-Tasker, and Self-Motivated
  • Creative and seeks out new opportunities
  • Decision making and problem solving skills
  • VinSolutions and xTime experience is a plus
  • Proficient in MS Office
  • Hourly wage plus monthly bonuses, flexible schedule, training provided, and a great work environment
Apply for Position

AUTOMOTIVE SERVICE WRITERS/ADVISORS

Our business at Gary Lang Auto Group is booming and our company is growing, so come grow with us! We offer a family atmosphere that is focused on your success. We are seeking highly motivated, hardworking Automotive Service Writers/Advisors for our award-winning, growing, fast-paced and forward-thinking service centers. 


The Automotive Service Writer/Advisor initiates automotive services and repairs by determining performance problems and services requested. While generating service order estimations and quotes for customers, this role maintains a strong customer rapport and encourages customer satisfaction and loyalty. The jobs are challenging and extensive training is available for those who are career focused! If you are dependable, results driven, enthusiastic, and driven to be successful, please apply today to join our team.


Responsibilities 

  • Greets customers promptly
  • Obtains customer and vehicle information
  • Clearly reports all vehicle symptoms as described by the customer
  • Works effectively with the technician to determine and recommend needed maintenance base on age, mileage, and vehicle history
  • Prepares complete and accurate estimate of cost for labor and parts and writes repair orders
  • Establishes follow-up time
  • Monitors the progress of each vehicle throughout the day, updating customers frequently
  • Verifies that final invoice reconciles with work performed on the repair order
  • Explains all completed work and charges to customers

Qualifications 

  • Minimum 1-year experience in a service advisory role
  • Knowledge of automobiles
  • Positive attitude and friendly personality
  • Self-motivated, goal-oriented, and enthusiastic presence in a team environment
  • CSI focused


Apply for Position

AUTOMOTIVE TECHNICIANS

Automotive Technicians are a part of one the most important teams in the dealership - The service department! As Automotive Technician (Automotive Mechanic) you will quickly and efficiently perform routine maintenance and identify the cause of breakdowns and repair them using the most optimal solutions. Automotive Technicians in a our Subaru service departments can expect a clean, safe and state-of-the-art environment to work in. The jobs are challenging and extensive training is available to those who are career focused! State-of-the-art equipment and career advancement!

Responsibilities
  • Perform work specified on maintenance and repair orders with efficiency and in accordance with our dealership standards.
  • Diagnose and repair vehicle automotive systems including engine, transmission, electrical, steering, suspension, braking, air conditioning, etc. to specification
  • Provide labor and time estimates for additional automotive repairs.
  • Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers
  • Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing technology.
  • Inspect and test new vehicles and recording findings so that necessary repairs can be made.

Qualifications
As an Automotive Technician (Automotive Mechanic), you will be experienced and aware of the latest automotive technologies and be a persistent problem solver. 
  • Minimum of 3 years of experience as an automotive technician (automotive mechanic)
  • Hold a minimum of 3 Automotive Service Excellence (ASE) certifications
  • Hold a valid driver's license
  • Team oriented, flexible and focused on maintaining a high level of customer service
  • Working knowledge of shop equipment such as wheel and tire equipment, alignment system, diagnostic equipment, AC equipment, etc.)
Apply for Position

AUTOMOTIVE PORTERS

We are seeking Porters/Customer Service Representatives to help clean and maintain our lot of over 1,200 new and used cars. We have a fast-paced dealership so we are looking for outgoing, enthusiastic individuals to join our busy service team.

  • Part Time
  • Days and Evenings

Responsibilities

  • This position requires a lot of walking and working in all weather conditions.
  • Responsibilities to work with and assist our shop and service customers
  • Wash and prep cars for delivery
  • Keep our customers happy

Qualifications

  • Excellent customer service skills
  • Ability to work with little supervision
  • The drive to succeed in a fast-paced, high-volume environment
  • Ability to work in all weather conditions.
  • Valid Drivers License required

Salary: $10.00 /hour

Apply for Position

MARKETING INTERN

The Marketing Intern works closely with and under the direction of the Marketing Management. This position will maintain good contact with dealership personnel and must help coordinate efforts and participation during promotions and events.

Responsibilities

  • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers
  • Manage social media accounts on platforms including Facebook, Twitter, Google Plus, Instagram, and Pinterest
  • Answer customer reviews on business listings including Facebook, Google, Yelp, Cars.com, CarGurus, Edmunds, and DealerRater
  • Responsible for performing administrative duties
  • Organizes, produces, and assembles project marketing support materials
  • Assists with the execution of all major promotional and charitable events

Qualifications

  • Must be able to work business hours Monday-Friday with occasional evenings, weekends, and holidays as needed
  • Strong working knowledge of Social Media: Facebook, Twitter, Instagram, Pinterest, Google Plus
  • Proficient in MS Office
  • Effective communication (verbal/written), organizational and interpersonal skills
  • Demonstrate effective conflict resolution and customer service skills for interaction with customers
  • Ability to prioritize, coordinate, multi-task, and demonstrate initiative
  • Work well independently and as a team in a fast-paced environment
  • Hardworking and enthusiastic personality
  • PhotoShop, InDesign, and Illustrator knowledge is preferred

Apply for Position

Contact

Gary Lang Auto Group

1107 South Illinois 31
Directions McHenry, IL 60050

  • Sales: 815-385-2100
  • Service: (815) 669-5144
  • Parts: (815) 669-5668

Hours

  • Monday 9:00AM - 9:00PM
  • Tuesday 9:00AM - 9:00PM
  • Wednesday 9:00AM - 9:00PM
  • Thursday 9:00AM - 9:00PM
  • Friday 9:00AM - 9:00PM
  • Saturday 9:00AM -7:00PM
  • Sunday Closed
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